This is what the booking bot looks like from the inside. It's a clickable simulation of the conversation: tap the buttons right in the chat and walk the client's path from “Book” to a confirmed visit. Next to the phone, see what's happening on the clinic's side at that moment.
On the phone, what the client sees. Here, what the bot does at that moment and what shows up for the clinic's admin.
Scanned from a QR code at the front desk or opened from the social profile header. The bot doesn't bury you in a ten-item menu, it leads with the main action.
Price and duration are visible right on the button, the client doesn't have to ask separately or wait for a reply from the admin.
Each specialist has their own list of procedures. The bot won't suggest someone for a service they don't perform, and shows experience and rating.
The calendar for upcoming days is built from the real schedule: days off, vacations, and maintenance days are filtered out automatically.
Booked slots aren't shown at all, it's physically impossible to book an occupied time. Procedure duration and room turnover time are both accounted for.
The number is shared with one Telegram button, no typing needed. This is the most common point where clients abandon regular forms.
A card with the address, booking code, and “reschedule”/“cancel” buttons. The client handles it themselves without tying up the clinic's phone line.
The bot reminds 24 hours ahead and again 2 hours before the visit. If the client cancels, the slot is released automatically and becomes available to others.
Salon, dental clinic, barbershop, auto shop, studio: a booking flow built for your service in a few days.