Terms of Service

1.Who provides the services

The services are provided by Danila Manko (Individual Entrepreneur), registration number 324087215, address: Sakartvelo, Akhaltsikhe district, Abi. Referred to below as “the Studio”. The Studio operates under the DANIEL DIOS brand.

Address for any request, including legal notices and claims: [email protected]. Phone: +995 995 508 588. Additional channel: Telegram @golden_dios. Written requests are answered within 3 business days at the latest.

The contracting party is Individual Entrepreneur Danila Manko, registered in Georgia on 30 May 2023. Current legal details are listed on the contacts page.

2.Definitions

• “Studio”, Danila Manko, the provider under the contract.
• “Client”, the party ordering the services: a company, a sole proprietor or an individual.
• “Services”, the work listed in section 3 and fixed in the Quote.
• “Brief”, the mutually agreed description of the task, scope of work and expected result.
• “Quote”, the message or document fixing the scope, price, timeline and payment terms.
• “Revision round”, one cycle of Client comments submitted as a single list and worked through by the Studio.
• “Handover”, providing the Client with access credentials, source files and project files.
• “Contract”, these Terms together with the agreed Brief and Quote.

3.Services and packages

The Studio works in packages with a fixed scope and a clear deliverable. Below is what each package includes and its starting price. The exact scope of a given order is set by the Quote; if they differ, the Quote prevails over this section.

4.What is not included

• Ad platform budgets and advertising system fees.
• Domains, hosting, paid services, licences, fonts and stock assets.
• Legal texts, accounting and tax support.
• Content beyond the scope fixed in the Brief: copy for new sections, translations, professional copy editing.
• Work not listed in the Quote, including new integrations, sections and pages.
• Post-delivery support outside a retainer, except for fixing defects under section 10.
• The availability of third-party services and APIs, and the consequences of changes to their rules and pricing.

5.How a contract is formed

• 5.1The Client contacts the Studio on Telegram or at [email protected] and describes the task.
• 5.2The parties run a brief, a 30-minute conversation, and fix the scope. The brief is free and creates no obligation to order.
• 5.3The Studio sends a Quote: scope, price, timeline and payment terms.
• 5.4The Client confirms the Quote in writing and pays the deposit. Confirming the Quote means accepting these Terms, the Refund Policy and the Privacy Policy.
• 5.5The contract is concluded when the deposit is received.

6.Prices and currency

• 6.1All prices are stated in US dollars (USD). The $ sign on the site means US dollars.
• 6.2“From” means the starting price of a package at minimum scope. The exact price is determined after the brief and fixed in the Quote.
• 6.3The price in a Quote is valid for the period stated in it. If no period is stated, it is 14 calendar days from the date it was sent.
• 6.4Taxes, bank fees and payment system fees, where applicable, are shown separately before payment.
• 6.5Third-party service costs are paid by the Client directly or reimbursed to the Studio at documented cost.
• 6.6Promotions and discounts, where announced, apply on the terms and for the period stated in the promotion itself.

7.Payment terms

• 7.1A 50% deposit of the Quote total is paid before work starts. Work does not begin until the deposit is received.
• 7.2The remaining 50% is paid after acceptance and before access credentials, source files and project files are handed over.
• 7.3The full cost to the Client equals the Quote total. There are no mandatory add-on charges beyond those named in the Quote.
• 7.4Additional work is possible only under a separate written agreement and a separate Quote. Without the Client’s agreement such work is neither performed nor invoiced.
• 7.5Retainers and ad management are paid in advance for a calendar month. Cancellation is described in the Refund Policy.
• 7.6The payment method is agreed before invoicing. If payment goes through an intermediary acting as merchant of record, that provider’s rules additionally apply to the transaction.

8.Timelines

• 8.1The timeline is stated in the Quote in business days and starts on the first business day after the deposit is received and all materials and access needed to start have been provided.
• 8.2The timeline is extended by any time spent waiting for the Client’s materials, access, answers and decisions, and by the time spent agreeing revisions.
• 8.3Business days are Monday to Friday under the Georgian calendar, time zone UTC+4.
• 8.4The Studio warns in advance if a deadline is at risk and proposes a new one. Publication and moderation timelines on third-party services are outside the Studio’s control.

9.Revisions

• 9.1Each package includes one revision round.
• 9.2Comments are submitted as a single list within 5 business days after the work is handed over for acceptance.
• 9.3Deviations from the Brief are fixed free of charge, and such fixes do not use up the included revision round.
• 9.4Changes beyond the Brief, a new structure, new sections, a change of concept, replacing agreed copy or images, are handled as additional work under a separate Quote.
• 9.5Extra revision rounds: from USD 50 per round, or within support at USD 150 per month. The amount is agreed before the work starts.

10.Acceptance

• 10.1The Studio submits the result for acceptance and notifies the Client in writing.
• 10.2The Client reviews the work within 5 business days and either sends comments or confirms acceptance.
• 10.3If no comments are received within that period, the work is deemed accepted.
• 10.4Defects found within 14 calendar days after acceptance and falling within the agreed scope are fixed free of charge.
• 10.5The Client actually starting to use the result, publishing the site, launching the bot, running the ads, counts as acceptance.

11.Rights to the deliverables

• 11.1Until payment is made in full, all rights to the result remain with the Studio, and any materials shared may not be used.
• 11.2After full payment the Client receives rights to the result in the scope stated in the Quote: design, copy and code created specifically for the project.
• 11.3Rights to the Studio’s own assets, libraries, templates, components, internal tools and methods, remain with the Studio. The Client receives a non-exclusive perpetual licence to use them within its own project.
• 11.4Third-party components, fonts, images, libraries, services, are used under their owners’ terms. Renewing licences and subscriptions after delivery is the Client’s responsibility.
• 11.5The Studio may show completed work in its portfolio and marketing materials unless the Client objects in writing. A non-disclosure agreement is signed on the Client’s request.
• 11.6The Client confirms it holds the rights to the materials it provides and is responsible for their legality and for third-party rights.

12.Restricted topics

The Studio does not work with every niche and may decline an order or stop work. We do not take shady verticals. A refusal does not require an explanation.

• Drugs, psychoactive substances and their analogues.
• Weapons, ammunition and explosives.
• Gambling, betting and lotteries without a valid licence.
• Adult content and escort services.
• Financial pyramids, HYIP schemes and any promise of guaranteed returns.
• Circumventing laws, sanctions or platform rules.
• Forged documents, diplomas and IDs.
• Faking reviews, followers, views or metrics.
• Hacking, bypassing protections, malicious software.
• Unsolicited bulk messaging and collecting personal data without a lawful basis.
• Medical, legal or financial promises without the relevant licence.
• Any scheme that misleads consumers.

If a ground for refusal comes to light after work has started, the Studio stops and returns the unearned part of the deposit as described in the Refund Policy.

13.No guarantee of business results

• 13.1The Studio is responsible for the work matching the Brief and the Quote, and performs it diligently and professionally.
• 13.2The Studio does not guarantee search rankings, traffic volume, number of leads, conversion rate, sales, revenue or return on investment. These depend on the market, competition, the offer, pricing and the Client’s own work.
• 13.3Any figures or forecasts mentioned in correspondence or examples are illustrative and are not a commitment by the Studio.
• 13.4The Studio is not responsible for decisions by platforms and services: ad moderation, account bans, changes to APIs, rules or pricing.

14.Client obligations

• 14.1Provide the materials needed for the work: copy, images, price lists, product facts, in the scope and by the dates agreed in the Brief.
• 14.2Provide access to the domain, hosting, accounts and services where required, and revoke it after the project ends.
• 14.3Respond to questions and approval requests within a reasonable time, normally within 2 business days.
• 14.4Nominate a single point of contact whose decisions the Studio treats as final.
• 14.5Pay third-party services on time: domain, hosting, licences, ad budget.
• 14.6Ensure that information about itself and its product is accurate, including prices and claims used in advertising.

If the Client does not meet these obligations, the timeline shifts accordingly and the Studio is not liable for the consequences of the delay.

15.Limitation of liability

• 15.1The Studio’s total liability for a given order is capped at the amount actually paid by the Client for that order.
• 15.2The Studio is not liable for lost profit, indirect damages, data loss on the Client side or reputational harm.
• 15.3The Studio is not liable for failures of third-party services: hosting, domain registrars, ad platforms, payment systems, messengers and APIs.
• 15.4The Studio is not liable for the content of materials supplied by the Client or for the consequences of publishing them.
• 15.5These limitations do not apply to the extent they are not permitted by applicable law, in particular in dealings with consumers and in cases of intent or gross negligence.

16.Confidentiality and personal data

• 16.1Neither party discloses information obtained during the work, except where necessary to provide the services or required by law.
• 16.2On the Client’s request, a separate non-disclosure agreement is signed before work starts.
• 16.3Personal data is processed as described in the Privacy Policy.
• 16.4Access credentials shared with the Studio are deleted or returned to the Client after the project ends.

17.Suspension and termination

• 17.1The Studio may suspend work if payment is overdue, if required materials or access are missing for more than 10 business days, or if the Client breaches section 12.
• 17.2The Client may terminate the Contract at any time. The financial consequences are set out in the Refund Policy.
• 17.3The Studio may terminate the Contract, returning the unearned part of the deposit.
• 17.4Termination does not release either party from obligations that arose before it, including payment for work actually performed.

18.Force majeure

Neither party is liable for failure to perform caused by force majeure: natural disasters, hostilities, acts of authorities, large-scale outages of communications or power, blocking of services and payment systems.

The affected party notifies the other within a reasonable time. If the circumstances last more than 60 calendar days, either party may terminate the Contract; the Studio returns the unearned part of the deposit.

19.Governing law and disputes

• 19.1The Contract is governed by the law of Georgia.
• 19.2Before going to court the parties must attempt to settle the dispute in writing. Claims go to [email protected] and are answered within 3 business days.
• 19.3If the dispute is not settled within 30 calendar days of the claim, it goes to the competent court at the Studio’s place of registration.
• 19.4A consumer Client retains the rights granted by the mandatory law of their country of residence, including the right to go to a court or authority at their place of residence.

20.Changes to these Terms

• 20.1The Studio may amend these Terms. A new version is published on this page with an effective date and a last-updated date.
• 20.2A Quote that has already been confirmed is governed by the version in force on the date of confirmation.
• 20.3Material changes are additionally communicated to active Clients by email from [email protected] or by a message on Telegram.
• 20.4Previous versions are available on request at [email protected].

21.Contacts and related documents

Questions about these Terms: [email protected], phone +995 995 508 588, Telegram @golden_dios. Full legal details, response times and time zone are on the “Contact & legal details” page.