Where a massage room loses bookings
A therapist cannot answer a message with their hands on a client. The phone sits face down, a request in direct messages waits until evening, and by then the guest has found a free hour elsewhere. An empty slot in a massage room is expensive: rent for the room, clean linen and oils are already paid for.
- bookings spread across a notebook, a phone calendar and several messengers
- a client skips the visit without warning and the hour cannot be resold
- a course of sessions lives in the therapist's memory and nobody reminds the client to continue
What we build for massage and spa
The core is a Telegram booking bot. A client picks a treatment (classic, relaxing, a spa programme for two), sees the free hours of the right therapist and books in under a minute. The day before, the bot sends a reminder and the therapist gets a notice. You set the session length and the break for changing the room. The bot costs $250 once and $9.9 a month.
If you want a page that shows the programmes, prices and the room, and leads straight into the bot, take the bundle of a bot and a page: $950 once and the same monthly fee. A separate landing page starts at $700.
Map profile, reviews and repeat visits
Massage is searched for near home or work, so the Google Maps profile is often the first thing a client sees. We fill in categories, treatments, hours and room photos, and answer reviews on behalf of the studio. Only real ratings: a QR code on the desk lets a happy guest leave a review in a minute. Profile setup starts at $500.
Courses go into the booking scenario itself. After the last session the bot offers the next one, and a guest who disappeared for a month gets a polite nudge. People return without mass mailings and without pressure.
How we work and what can come later
We have no office in Tbilisi and none is needed. You send the list of treatments, therapists and the schedule, and we return a working bot and page to review. The timeline comes after the brief. The first month of support is free with a bot or a site, after that support starts at $150 a month.
A natural next step is a loyalty card for regulars: an NFC key fob or a card in the phone wallet that counts sessions of a course. That is separate work and its price is named after a conversation.